Privacy Policy
This privacy policy covers the details Siding Replacement Lewiston receives through this website, almost all of them typed into the estimate quiz or the contact form. We store them in our customer-management system and use them to call you back, visit the house and write up the siding price.
Our calls, texts and emails start only once you tick the consent box on a form, and texting STOP ends the texts. The site runs no analytics, advertising pixels or tracking cookies, and you can email [email protected] to see, correct or erase what we hold about you.
Effective October 20, 2026. Last updated October 20, 2026.
This policy shows what happens to the details you send Siding Replacement Lewiston through this website. It sets out what we gather, why we keep it, which outside services touch it and how to reach us about any of it.
Who We Are
Siding Replacement Lewiston replaces and repairs siding on existing houses in Lewiston, Auburn and 21 towns around them in Maine. Our office is on Main Street in downtown Lewiston, and our website is www.sidingreplacementlewiston.com.
Information We Collect
The estimate quiz and the contact form are the only places this site asks for anything, and we keep what you enter there.
- How to reach you: your full name, your phone number and your email address.
- Project details: the town the house is in, whether you want new siding on every wall, a few walls or a repair, the answers you pick about the siding, the house and your timing, the budget you set on the slider and any note you add.
- Submission details: whether you ticked the consent box, the page the form was on and the time you sent it.
Anything we learn on a phone call or at the house is added to that same record. If you hire us, your file also gets the written price, the contract we both signed and every invoice.
Our web host also logs each page request, which is standard practice for hosting. Each entry is routine: an IP address, a browser type and the page requested.
How We Use Your Information
Your details serve three purposes, and only these three:
- replying to your request and arranging a visit to the house
- measuring and pricing the siding work, then doing it and billing for it if you hire us
- reaching you about the project by email, text or phone, as you agreed on the form
Your personal information is never sold, rented or traded. We also keep it away from any marketing that has nothing to do with the house you asked about.
Who Else Handles Your Information
Three outside services touch your details on our behalf, each only as far as its own job needs.
- Our customer-management system. Your quiz answers or form entry are stored there, along with a log of every call, text and email between us.
- Our phone system. Our calls and texts travel through it, and what we jot down during a call lands in your file.
- Our website host. Cloudflare serves these pages to your browser, sees the page-request log described above and passes mail sent to our address on to our inbox.
Opening one of our town maps pulls its map tiles from OpenStreetMap, so that service sees your IP address. Where our contact page shows a map or a directions link, that map comes from Google Maps, and Google's own privacy policy applies to it.
A subpoena, a court order or another legal requirement can oblige us to hand over information. We may also share it when someone's safety or our own legal rights are at stake.
The Consent Box on Our Forms
Each lead form here has a single consent box, left unticked, and nothing sends until you tick it. The quiz shows a short line beside its box with a link that opens the full submission authorization, while the contact form prints the whole text next to its box.
By ticking it, you allow Siding Replacement Lewiston, our team members and our assistants to email, text or call you to confirm your request and the details in it, even when your number sits on a Do-Not-Call registry. Calls and texts sent with automated technology fall under it too, and no purchase depends on your giving it.
If you browse parts of our website about builders, contractors, real estate agents or home service providers, that permission reaches them as well. If you would rather not consent online, call the number shown in our footer and we will help you by phone instead.
Text Messages and Calls
Every text we send concerns your request or your siding job, whether it sets the visit date or gives an update while the work runs. How often we text depends on your project, and message and data rates may apply.
- Text STOP to end our messages, and you get one final text confirming it.
- Text HELP and we will answer, or email [email protected].
- Carriers are not liable for delayed or undelivered messages.
Your mobile number never goes to third parties or affiliates for their own marketing or promotions. No third party ever receives your text opt-in records or your consent.
Calls stop the same way texts do. Say so on a call, reply STOP or email us, whenever you choose.
Calls Answered by Our AI Receptionist
An AI receptionist may pick up calls to our number first, and it says early in the conversation that it is an AI. It notes your name, your number and what you tell it about your walls, then files a short summary of the call with your record in our customer-management system.
Cookies and Analytics
This website runs no analytics tools, advertising pixels or tracking cookies, and our own pages save nothing in your browser's storage. Every page and form here works without cookies.
Outside map services may set cookies of their own under their own policies, as noted above. You can block or clear cookies in your browser's settings.
How Long We Keep Information
A request's details stay on file while we answer it and follow up about the project. Records for customers can be kept longer when a signed contract, tax rules or other law calls for it.
How We Protect Your Information
Your details sit with the services named above, and only the people who need them to serve you can open them. Any system on the internet carries some risk, and no business can honestly promise that a breach will never happen.
Should a breach expose your personal information, you will hear from us as Maine's breach notice law requires.
Your Choices and Requests
You can ask us to:
- send you a copy of the personal information we hold
- fix anything that is wrong or has changed
- erase your information, apart from what a signed contract or the law makes us keep
Requests go to [email protected] or to the phone number on our contact page. Before acting on a request, we may check that it really comes from you.
Children's Privacy
This site is written for adults deciding what to do about the siding on a house. We do not knowingly gather details from anyone under 18, and any we find are deleted.
Links to Other Websites
Our pages point to public sources like Lewiston's code office, the Maine statute on home construction contracts and the EPA's lead-safe renovation rule. Each of those sites runs under its own privacy policy, outside the reach of this one.
Changes to This Policy
We will revise this policy when our systems or the rules around them change. The date at the top shows which version is in effect.
Contact Us About Privacy
Privacy questions can go to [email protected] or through our contact page. Siding Replacement Lewiston is based in Lewiston, Maine.